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Leadership workshop

Feedback skills training for managers who avoid hard truths

Feedback skills training for managers who either avoid feedback or deliver it in a way that hurts more than it helps. Participants learn to set clear expectations, give specific behavior-based feedback and handle defensive reactions without backing down.

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Led by ICF & IMC certified coaches
Duration
Customizable
Format
Online or in-person
For
Managers, supervisors and executives who give daily guidance and run reviews
Led by
ICF and IMC certified coaches
285+

corporate clients

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The challenge

Feedback arrives too late, too vague or not at all.

  1. 01

    A performance issue is ignored for months, then appears for the first time in the annual review.

  2. 02

    A one-to-one becomes a status update because the manager does not know how to raise the real issue.

  3. 03

    Feedback is so softened that the employee leaves thinking everything is fine.

Who it's for

Designed for the people who carry the work.

Feedback Skills Training for Managers works best when the right people are in the room. These are the groups we design it for.

01Line managersWho give daily guidance and need to raise issues early and clearly.
02SupervisorsWho manage frontline teams and handle performance in real time.
03ExecutivesWhose feedback to senior reports shapes the behavior of the whole organization.
04New managersWho now give feedback to former peers and find it awkward.

Outcomes

What changes after Feedback Skills Training for Managers.

Practical shifts your people take back to work the next day, and keep using.

01Clear expectationsSet expectations so specific that feedback becomes a comparison, not a judgment.
02Behavior-based feedbackGive timely feedback anchored in observable behavior and clear examples.
03Handle defensivenessStay calm and constructive when the other person argues, deflects or goes quiet.
04Receive feedback wellModel how to hear criticism without defending, which makes your team braver.
05Feedback in one-to-onesMake improvement feedback a normal part of regular one-to-ones, not a special event.
06Feedback culture in teamsBuild trust, growth and engagement by making feedback routine in both directions.

Program

5 modules, built for real work.

Each step mixes short input with practice on your own situations, so the learning sticks.

Module 01 of 05

Why feedback goes wrong

Turning feedback into a source of growth rather than defensiveness.

  • Common feedback mistakes
  • Empathy, timing and specificity
  • Intent versus impact

How it runs

The format, and what's included.

Duration
Customizable
Format
Online or in-person
For
Managers, supervisors and executives who give daily guidance and run reviews
Led by
ICF and IMC certified coaches

What's included

  • Pre-workshop needs discussion with HR
  • Practice on participants' real feedback situations
  • Feedback frameworks and conversation planners
  • Individual commitments for the next 30 days
  • Facilitation by ICF and IMC certified coaches
Built around your organizationEvery program starts with a short diagnostic. We adapt examples, cases and practice to your industry, culture and goals.
Book a team diagnostic →
ICF & IMCcertified coaches
Onlineor in-person, worldwide
Since 2015MENA · Asia · Europe
Give your managers the skill to say what matters.Request a proposal →

Related

Our other programs.

More programs that pair well with Feedback Skills Training for Managers.

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FAQ

Questions about Feedback Skills Training for Managers.

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What does feedback skills training for managers cover?

Setting clear expectations, giving timely and behavior-based feedback, using frameworks such as Stop-Start-Continue, handling defensive reactions, receiving feedback well and building feedback into regular one-to-ones.

Is the Sandwich Method recommended?

It is covered alongside Stop-Start-Continue and a 360-degree approach. We discuss where each works, and where softening the message hides the point.

How is this different from a feedback culture workshop?

This giving feedback training builds individual manager skill. Our culture of feedback workshop works at team and organization level, on norms and systems that make feedback routine.

Who is it for?

Managers, supervisors and executives who give daily guidance and conduct performance reviews.

How is it delivered?

Online or in-person, with duration agreed upon with you. Sessions are led by ICF and IMC certified coaches.

Request a proposal

Share a few details. Our team will come back to you within one working day.

  1. 1We reply to understand your goals.
  2. 2We run a short diagnostic with you.
  3. 3You get a clear proposal, tailored to you.

Request a proposal →