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Leadership program

New manager training for people stepping up to lead

New manager training for people promoted for doing the work well who now have to lead others. We cover the skills that matter in the first year: delegation, feedback, difficult conversations and building a team that trusts them.

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Led by ICF & IMC certified coaches
Duration
Customizable
Format
Workshops, coaching, peer discussion and on-the-job practice
For
First-time and newly promoted managers
Led by
ICF and IMC certified coaches
285+

corporate clients

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The challenge

Your new managers are still doing their old jobs.

  1. 01

    A newly promoted manager keeps the hardest tasks for themselves because explaining them feels slower than doing them.

  2. 02

    One-to-ones turn into status updates, and nobody talks about how the person is actually doing.

  3. 03

    A former peer now reports to them, keeps missing deadlines, and the conversation keeps getting postponed.

Who it's for

Designed for the people who carry the work.

New Manager Training works best when the right people are in the room. These are the groups we design it for.

01First-time managersPeople leading a team for the first time, in their first months in the role.
02Recently promoted team leadsStrong individual contributors now responsible for the output and wellbeing of others.
03Managers of former peersPeople who must set expectations with colleagues they used to work alongside.
04HR and L&D teamsThose building a consistent first-line manager standard across functions or countries.

Outcomes

What changes after New Manager Training.

Practical shifts your people take back to work the next day, and keep using.

01Confidence in the roleNew managers stop second-guessing every decision and lead with a consistent approach.
02Delegation that sticksThey hand over real work with clear expectations, and stop taking it back.
03Feedback given on timeThey raise issues early, recognize good work and keep conversations specific.
04Handling pressure and conflictThey deal with conflict, shifting priorities and low performance instead of avoiding them.
05Practical tools from week oneThey leave with simple routines for one-to-ones, check-ins and team meetings.
06A more engaged teamTheir teams see clearer direction, fairer treatment and more trust.

Program

5 modules, built for real work.

Each step mixes short input with practice on your own situations, so the learning sticks.

Module 01 of 05

Building a confident first-time leader

Covers the shift from doing the work to getting work done through others.

  • What changes when you lead people
  • Setting your standards as a manager
  • Leading former peers

How it runs

The format, and what's included.

Duration
Customizable
Format
Workshops, coaching, peer discussion and on-the-job practice
For
First-time and newly promoted managers
Led by
ICF and IMC certified coaches

What's included

  • Needs analysis with HR before the program
  • Interactive workshops built on real team situations
  • Assessments to show each manager's starting point
  • Coaching and peer discussion between sessions
  • Mentoring support from senior managers
Built around your organizationEvery program starts with a short diagnostic. We adapt examples, cases and practice to your industry, culture and goals.
Book a team diagnostic →
ICF & IMCcertified coaches
Onlineor in-person, worldwide
Since 2015MENA · Asia · Europe
Give your new managers a strong first year.Request a proposal →

Related

Our other programs.

More programs that pair well with New Manager Training.

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FAQ

Questions about New Manager Training.

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What does your new manager training cover?

Delegation, communication, feedback, coaching, conflict management and decision-making. The content is built around the situations new managers face most often, such as leading former peers, handling low performance and running useful one-to-ones.

Is this suitable as first time manager training?

Yes. It is designed for people moving from individual contributor roles into leading people, whether they were promoted last week or a few months ago.

How long is the new manager program?

Duration is agreed upon with you. We shape it around your managers' workload and how much on-the-job practice you want between sessions.

How do managers apply what they learn?

Through on-the-job practice, coaching and peer discussion. Senior managers can act as mentors, so the new habits are reinforced back at work.

Can it run online?

Yes. We deliver online or in-person training sessions for organizations across the Middle East, Asia and Europe.

Request a proposal

Share a few details. Our team will come back to you within one working day.

  1. 1We reply to understand your goals.
  2. 2We run a short diagnostic with you.
  3. 3You get a clear proposal, tailored to you.

Request a proposal →